Unlock your 'invisible' ratepayers
95% of Australians feel financially stressed right now.
Requesting changes to payment dates or flexible payment options can be hard.
Your residents may continue to pay their rates, but but they may be experiencing anxiety and stress as a result?
Source: Canstar’s national sentiment checker survey
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City of Exampleton
Exampleton Local Government
- Delinquencies expected to rise in FY22
- Increase in service workload and manual processing
- Complaints and dissatisfaction on the rise
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With Payble councils can...
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Get live insights
Create campaigns, and view results in real-time, understand sentiment and who may need rates assistance
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Proactively engage
Proactively engage residents, prompting positive engagement, increased likelihood of payment and improved sentiment towards Council
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Provide flexibility
Enable a world-class, customer-centric flexible payment experience to increase likelihood of payment and improve customer satisfaction